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“Where are you from?” It’s an easy conversation starter and suitable in most settings except a job interview.
So too, are other common social inquiries like, “Are you married,”
“When did you graduate,” or “Have I seen you at my church?”
Asking a candidate the questions may signal a red flag to the prospective
employee as well as signal a lack of understanding of workplace
anti-discrimination laws, or worse, no concept of workplace diversity.
The above examples can lead to information about a candidate’s national origin,
marital status, sexual orientation, age, or religion. It is illegal to ask any
questions that may illicit information about any status protected by federal,
state, or local laws. The interviewer’s questions should stay focused on
top-level priorities related to the job’s essential duties, such as the
candidate’s work history as it pertains to the position, or availability for
certain work shifts.
Other inappropriate interview questions include:
As for benefits like paid time off, a candidate should not assume they are
legally entitled to them. For example, no state has passed mandatory paid
vacation, so that also remains a point of negotiation. However, several states
and cities have passed paid sick leave laws, and some even now include
pregnancy or childbirth-related disabilities within their coverage (watch for
that to be specified and explained in jurisdictions like California,
Connecticut, Oregon, or Seattle and San Francisco). Make sure to put any negotiations in writing
before offering the position to the candidate to avoid any future
miscommunication.
Job seekers are not the only ones who may say something inappropriate or botch a question during a job interview. A recent survey by CareerBuilder found that approximately 20% of hiring managers reported that they have asked an interview question only to find out later that asking the question possibly violated the law.
It is important for both interviewer and interviewee to understand what employers have (and don’t have) a legal right to ask in a job interview. Even though their intention may be harmless, hiring managers could be putting themselves at risk for legal action by asking certain questions, that some could argue are discriminatory.
A number of hiring managers responding to the poll said they didn’t know if it was legal to ask job applicants about arrest records. Attorneys familiar with the issue agreed that asking about applicants’ criminal records can be tricky for hiring managers.
The Equal Employment Opportunity Commission (EEOC) issued guidance in 2012 designed to help employers understand what they can and can’t ask regarding criminal records.
The EEOC guidance states that an “arrest does not establish that criminal conduct has occurred, and a job exclusion based on an arrest, in itself, is not job-related and consistent with business necessity. However, an employer may make an employment decision based on the conduct underlying an arrest if the conduct makes the individual unfit for the position in question.”
Asking job applicants about their criminal records has become something of a hot employment topic as a growing number of states and municipalities have enacted “ban-the-box” laws that prohibit employers from asking on job applications if job seekers have been convicted of a crime.
Ban-the-box laws generally allow employers to conduct background screenings and ask about convictions later in the employment process—such as during job interviews. However, the constantly changing legal landscape on what employers can and can’t ask on applications and during interviews can confuse and frustrate many hiring managers.
Generally, the best policy is to avoid questions about applicants’ age, marital status, political beliefs, disabilities, ethnicity, religion and family. Some questions that can be legal and seem relevant to the job can be problematic by the way the question is posed. For example, the question “Are you a U.S. citizen?” might seem reasonable if a hiring manager is trying to determine if an applicant is eligible to work in the U.S. However, the better and more legally prudent question is: “Are you eligible to work in the United States?” Asking about a person’s citizenship status could reveal information about ethnic and national origin that could expose employers to complaints of bias.